Hawkeye 3.3, the industry-leading POS shrink reduction solution from
Agilence, enables retailers to reduce shrink by up to 50% at the
point-of-sale. In fact, Hawkeye typically delivers a 6:1 ROI in under
a year.
Retailers,
small and large, across all industries - supermarkets, department stores,
convenience stores, apparel stores, etc.
have benefitted from implementing Hawkeye and this new version further
extends its capabilities, enabling retailers to integrate the solution
with other reporting tools and giving them real-time alerts to stop
shrink as it happens.
Integration with External Data Sources
One of the key features of Agilence software is its ability to
leverage existing technologies within a retailer. Exception reporting
tools are depployed in 87% of retailers in the US (Source: University
of Florida 2007 National Retail Security Survey), but yet shrink
remains constant. Why?
One of the main reasons is that exception reporting does not include
synchronized video. In order to fully investigate a transaction, loss
prevention analysts must be able to see the video.
Agilence enables exception reporting tools to become more effective
through its ability to import data from external data sources. Simply
import a report into Agilence and the software will automatically
identify the exact transaction and corresponding video. In addition,
because Agilence provides receipt data mapped to the video, you know
exactly what item is being scanned.
The Hawkeye EBR Integration delivers the following features:
- Intelligent Mapping Technology - Agilence software analyzes the exception report to automatically identify the columns
- Override
Mappings - The Agilence mapping technology eables the user to add,
modify, or delete mappings to ensure the right data is captured.
- Template Driven - Once a particular report layout has been defined, the Agilence software remembers it forever.
- Faster
Results - The Dynamic EBR Integration will analyze every line of the
report and instanly find its corresponding video and receipt.
Live Alerts
Hawkeye 3.3 now provides live alerts to loss
prevention analysts. Hawkeye Live
Alerts sends alerts of shrink activities to analysts’ emails and cell phones as
they occur, allowing retailers to stop shrink before it occurs. This capability is especially helpful
for detecting credit card and gift card fraud. Some samples of the use of live alerts include:
- Automatically alert a store manager or loss prevention
analyst when a person is attempting to purchase multiple gift cards
with a credit card (a source of significant fraud today)
- Watch a specific employee for suspect transactions (refunds, voids)
- Identify the use of a particular loyalty card
Using Hawkeye, loss prevention
analysts can analyze hundreds of transactions in a single day, making
them 10 times more productive.
To learn more about Hawkeye 3.3 and how we can help you reduce
shrink by up to 50% at the point-of-sale, please contact Agilence or
call 856-366.1200.